The problem this solves
Refund leakage is invisible. By the time a merchant sees it, the money is already gone.
Key features
- Refund rate trend
- Top-refunded products
- Refund reasons (when Shopify provides them)
- Refund vs cancel bucketing
- Refund latency (how fast refunds process)
- Channel-level refund analysis
app.cipzo.com/refunds
Refunds · synthetic mockup
Illustrative example
Northwind Gear — refund rate 4.2%, concentrated in 3 SKUs accounting for 61% of refund dollars.
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